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Ludim

Customer Representative

Currículo em vídeo

Customer Representative
I have 9 years of experience working for the call center industry, I worked as a Customer Service Representative, Sales Representative, and Tech Support Agent, I'm looking for an opportunity to grow and build a career with all my knowledge that I acquired in my previous years working on this area

Contato

Guatemala City, Guatemala, Guatemala
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided support and managed customer interactions effectively in a call center environment.

Sales SupportIntermediate

Assisted in sales processes, contributing to revenue generation and customer retention.

Technical SupportIntermediate

Resolved technical issues, supporting customers through troubleshooting and problem resolution.

Communication SkillsAdvanced

Handled diverse customer inquiries and conflicts with professionalism and clarity.

Resumo

Experienced call center professional skilled in customer service, sales, and technical support, with a focus on creating positive experiences and resolving customer issues.

Principais conquistas

  • Gained comprehensive experience across customer service, sales, and tech support roles over 9 years.
  • Handled upset and angry customers effectively, enhancing customer satisfaction.
  • Contributed to creating positive customer experiences through direct support and interaction.

Habilidades

Customer ServiceSales SupportTechnical SupportCommunication Skills
Publicado na CazVid - 3 de jul. de 2025
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