Customer Service Rep with experience in handling diverse client needs, skilled in CRM tools, communication, and multitasking to ensure client satisfaction and operational efficiency. Adept at utilizing various software applications and adapting quickly to new environments.
Delivered quality customer support, aiming to create positive recall and brand loyalty.
Established clear and effective communication with clients and team members.
Resolved customer issues promptly, demonstrating attention to detail and critical thinking.
Managed multitasking in remote work settings, supporting efficient workflow.
Teleperformance Perú
Provide exceptional service to create a positive recall of the company in customer ́s minds.
Management
Communication and Advertising
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Proficient with CRM systems (Salesforce), Microsoft Office, Google Suite, Adobe Photoshop, Illustrator, Premiere, Canva, and social media tools.
