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Luis

Customer Service Representative with 1+ years in client-centric roles

Video resume

Customer Service Representative with 1+ years in client-centric roles
Please record a video speaking in English about your experience.

Contact

Trujillo, La Libertad, Peru
Available on CazVid
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Competencies

Customer ServiceIntermediate

Delivered quality customer support, aiming to create positive recall and brand loyalty.

Communication SkillsAdvanced

Established clear and effective communication with clients and team members.

Problem SolvingIntermediate

Resolved customer issues promptly, demonstrating attention to detail and critical thinking.

Organizational SkillsIntermediate

Managed multitasking in remote work settings, supporting efficient workflow.

Tools & SoftwareIntermediate

Proficient with CRM systems (Salesforce), Microsoft Office, Google Suite, Adobe Photoshop, Illustrator, Premiere, Canva, and social media tools.

Education

Management
Universidad Nacional de Trujillo
Completed Jan 2021
Communication and Advertising
Universidad Privada del Norte
Apr 2022

Languages

EnglishAdvanced Level
SpanishNative Level
ItalianIntermediate Level

Summary

Customer Service Rep with experience in handling diverse client needs, skilled in CRM tools, communication, and multitasking to ensure client satisfaction and operational efficiency. Adept at utilizing various software applications and adapting quickly to new environments.

Key Achievements

  • Provided exceptional customer service at Teleperformance Perú, reinforcing positive company image.
  • Demonstrated adaptability with quick learning and effective problem-solving in dynamic environments.
  • Utilized CRM tools and office suites to streamline communication and support customer needs.

Experience

Customer Service Rep

Teleperformance Perú
Oct 2023 - Dec 2023

Provide exceptional service to create a positive recall of the company in customer ́s minds.

Skills

Customer ServiceCommunication SkillsProblem SolvingOrganizational SkillsTools & Software
Published on CazVid - May 17, 2026
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