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Luis

Customer Service Representative (Freelancer)

Currículo em vídeo

Customer Service Representative (Freelancer)
Please record a video speaking in English about your experience.

Contato

Trujillo, La Libertad, Peru
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Delivered quality customer support, aiming to create positive recall and brand loyalty.

Communication SkillsAdvanced

Established clear and effective communication with clients and team members.

Problem SolvingIntermediate

Resolved customer issues promptly, demonstrating attention to detail and critical thinking.

Organizational SkillsIntermediate

Managed multitasking in remote work settings, supporting efficient workflow.

Tools & SoftwareIntermediate

Proficient with CRM systems (Salesforce), Microsoft Office, Google Suite, Adobe Photoshop, Illustrator, Premiere, Canva, and social media tools.

Formação acadêmica

Management
Universidad Nacional de Trujillo
Completed Jan 2021
Communication and Advertising
Universidad Privada del Norte
Apr 2022

Idiomas

EnglishAdvanced Level
SpanishNative Level
ItalianIntermediate Level

Resumo

Customer Service Rep with experience in handling diverse client needs, skilled in CRM tools, communication, and multitasking to ensure client satisfaction and operational efficiency. Adept at utilizing various software applications and adapting quickly to new environments.

Principais conquistas

  • Provided exceptional customer service at Teleperformance Perú, reinforcing positive company image.
  • Demonstrated adaptability with quick learning and effective problem-solving in dynamic environments.
  • Utilized CRM tools and office suites to streamline communication and support customer needs.

Experiência

Customer Service Rep

Teleperformance Perú
Oct 2023 - Dec 2023

Provide exceptional service to create a positive recall of the company in customer ́s minds.

Habilidades

Customer ServiceCommunication SkillsProblem SolvingOrganizational SkillsTools & Software
Publicado na CazVid - 17 de mai. de 2026
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