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Luis
Customer service rep
Video resume
Customer service rep
Provide answers to the customer issues.nFollow up AND make sure issue was resolvernMake specific notes AND progres report for client AND supervisión nClose or create ticket
Contact
Morelia, Michoacán de Ocampo, México
Open to remote
Available on CazVid
Competencies
Customer SupportExpert
Delivered effective solutions and follow-up to customer issues, ensuring resolution.
SalesIntermediate
Engaged in inside sales both remotely and on-site, maintaining client relationships.
RecruitmentBeginner
Participated in recruiting activities, supporting talent acquisition processes.
CommunicationAdvanced
Effectively documented notes, progress reports, and maintained clear client communication.
Ticket ManagementIntermediate
Created, closed, and tracked support tickets to ensure seamless customer service operations.
Summary
Experienced customer service representative with over a decade of providing support, sales, and recruitment services in remote and on-site environments.
Key Achievements
- Provided customer support and issue resolution in a home office setting for over 10 years
- Handled both on-site and remote sales, demonstrating versatility across environments
- Managed tickets, follow-ups, and progress reports to ensure customer satisfaction
Skills
Customer SupportSalesRecruitmentCommunicationTicket Management
Published on CazVid - Jul 3, 2025