Experienced customer service representative with over a decade of providing support, sales, and recruitment services in remote and on-site environments.
Delivered effective solutions and follow-up to customer issues, ensuring resolution.
Engaged in inside sales both remotely and on-site, maintaining client relationships.
Participated in recruiting activities, supporting talent acquisition processes.
Effectively documented notes, progress reports, and maintained clear client communication.
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Created, closed, and tracked support tickets to ensure seamless customer service operations.
