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Luis

Customer service rep

Currículo em vídeo

Customer service rep
Provide answers to the customer issues.nFollow up AND make sure issue was resolvernMake specific notes AND progres report for client AND supervisión nClose or create ticket

Contato

Morelia, Michoacán de Ocampo, México
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer SupportExpert

Delivered effective solutions and follow-up to customer issues, ensuring resolution.

SalesIntermediate

Engaged in inside sales both remotely and on-site, maintaining client relationships.

RecruitmentBeginner

Participated in recruiting activities, supporting talent acquisition processes.

CommunicationAdvanced

Effectively documented notes, progress reports, and maintained clear client communication.

Ticket ManagementIntermediate

Created, closed, and tracked support tickets to ensure seamless customer service operations.

Resumo

Experienced customer service representative with over a decade of providing support, sales, and recruitment services in remote and on-site environments.

Principais conquistas

  • Provided customer support and issue resolution in a home office setting for over 10 years
  • Handled both on-site and remote sales, demonstrating versatility across environments
  • Managed tickets, follow-ups, and progress reports to ensure customer satisfaction

Habilidades

Customer SupportSalesRecruitmentCommunicationTicket Management
Publicado na CazVid - 3 de jul. de 2025
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