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Luís
Customer Service Representative with 2+ years in client support and dispatch
Video resume
Customer service representative
As a customer service representative I had to take care mainly on customers needs, on the other side also I took care of sending installations, change equipment, appointment settle, technician visits and any kind of repair orders that could came up.
Contact
Irapuato, Guanajuato, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and addressed customer needs efficiently in a service environment.
Dispatch & SchedulingIntermediate
Managed appointment scheduling, technician dispatch, and repair order coordination.
Communication SkillsIntermediate
Communicated effectively with customers and technical staff to ensure service delivery.
Problem ResolutionIntermediate
Handled various customer issues related to installations and repairs, ensuring timely resolutions.
Summary
Dedicated customer service professional with over two years of experience in client support and dispatch operations. Skilled in managing customer needs, scheduling appointments, and coordinating technician visits.
Key Achievements
- Gained over two years of experience delivering customer support and dispatch services.
- Handled diverse responsibilities including customer needs, installations, repairs, and technician scheduling.
- Successfully managed multiple tasks like sending installations, changing equipment, and coordinating technician visits.
Skills
Customer ServiceDispatch & SchedulingCommunication SkillsProblem Resolution
Published on CazVid - Jul 3, 2025