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Luís

Customer service representative

Currículo em vídeo

Customer service representative
As a customer service representative I had to take care mainly on customers needs, on the other side also I took care of sending installations, change equipment, appointment settle, technician visits and any kind of repair orders that could came up.

Contato

Irapuato, Guanajuato, Mexico
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceIntermediate

Provided support and addressed customer needs efficiently in a service environment.

Dispatch & SchedulingIntermediate

Managed appointment scheduling, technician dispatch, and repair order coordination.

Communication SkillsIntermediate

Communicated effectively with customers and technical staff to ensure service delivery.

Problem ResolutionIntermediate

Handled various customer issues related to installations and repairs, ensuring timely resolutions.

Resumo

Dedicated customer service professional with over two years of experience in client support and dispatch operations. Skilled in managing customer needs, scheduling appointments, and coordinating technician visits.

Principais conquistas

  • Gained over two years of experience delivering customer support and dispatch services.
  • Handled diverse responsibilities including customer needs, installations, repairs, and technician scheduling.
  • Successfully managed multiple tasks like sending installations, changing equipment, and coordinating technician visits.

Habilidades

Customer ServiceDispatch & SchedulingCommunication SkillsProblem Resolution
Publicado na CazVid - 3 de jul. de 2025
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Contato Luís