Experienced in customer care, sales support, and technical assistance across retail, hospitality, and telecom sectors.
Provided assistance and problem resolution for customers across multiple roles.
Communicated effectively through chat, email, and phone interactions with diverse customers.
Addressed guest complaints, billing issues, and service inquiries efficiently.
Provided technical assistance for billing and prepaid services at AT&T.
Lululemon
Helping guests with their complaints.
IHG
Assistance in reservations for hotel room and offering special promotions for members.
AT&T
Customer service and tech support agent with billing management for prepaid services.
L'Occitane
Customer care agent with experience in chats and emails.
Bachelor in science and humanities
Nutrition student
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Managed multiple communication channels and maintained organized service records.
