Experienced customer service representative skilled in multi-language communication and Microsoft Office tools, with a background in diverse client support roles.
Provided customer support and handled inquiries across various organizations, ensuring customer satisfaction.
Communicated effectively in English and Spanish, facilitating interactions with a bilingual customer base.
Utilized Microsoft Word for documentation and communication tasks.
Used Excel for data management and reporting purposes.
Allied Global – Tracfone
Teleperformance
Conduent
TELUS International
Primary Education
Secondary Education
8th Grade
High School Diploma in Science and Literature
Bachelor’s Degree in Veterinary Medicine
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Prepared presentations and reports using PowerPoint for team and client interactions.
