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Customer Service Representative with Diverse Client Interaction Skills
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and handled inquiries across various organizations, ensuring customer satisfaction.
LanguagesIntermediate
Communicated effectively in English and Spanish, facilitating interactions with a bilingual customer base.
Microsoft WordIntermediate
Utilized Microsoft Word for documentation and communication tasks.
Microsoft ExcelIntermediate
Used Excel for data management and reporting purposes.
Microsoft PowerPointIntermediate
Prepared presentations and reports using PowerPoint for team and client interactions.
Education
Primary Education
Instituto Belga Guatemalteco
Completed Oct 2016
Secondary Education
Colegio Naleb
Completed Oct 2018
8th Grade
Cardiff Junior High School
Completed Dec 2017
High School Diploma in Science and Literature
Colegio IPTCE
Completed Oct 2021
Bachelor’s Degree in Veterinary Medicine
Universidad Mariano Gálvez
Completed Present
Languages
English85%
SpanishNative
Summary
Experienced customer service representative skilled in multi-language communication and Microsoft Office tools, with a background in diverse client support roles.
Key Achievements
- Held multiple Customer Service roles across reputable organizations including Allied Global, Teleperformance, Conduent, and TELUS International.
- Gained proficiency in English and Spanish languages, enhancing communication with diverse customer bases.
- Developed skills in Microsoft Office Suite including Word, Excel, and PowerPoint for daily operational tasks.
Experience
Customer Service Representative
Allied Global – Tracfone
Apr 2023 - Jun 2023
Customer Service Representative
Teleperformance
2024
Customer Service Representative
Conduent
2024 - 2025
Customer Service Representative
TELUS International
2025
Skills
Customer ServiceLanguagesMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Published on CazVid - May 17, 2026