M - Customer Service & Store Management with 5+ years of experience

Provided exceptional customer service in fast-paced environments, addressing guest concerns and improving satisfaction.

Handled inventory control, cash management, and opening/closing procedures to ensure smooth store functioning.

Developed relationships with clients and resolved guest complaints professionally.

Utilized Microsoft Office tools for record-keeping, budgeting, and detailed documentation.

Enhanced guest satisfaction by providing exceptional customer service and addressing concerns promptly., Resolved guest complaints professionally, resulting in improved overall satisfaction ratings., Created detailed records of guest preferences, leading to more tailored service offerings.,...

Developed relationships with clients for increased loyalty and repeat business., Collaborated with team members to reach collective sales goals, fostering a supportive work environment., Monitored and tracked budgets and expenses., Managed inventory control, cash control, and store opening and...