Ikea Caribbean and Spanish Islands
Contracting and monitoring of transportation and installation services., Order cancellation and rebilling, CRM management, and task coordination., Transportation Coordinator IKEA and Inside Logistics., Telephone assistance for customers in the U.S., Spain, and Puerto Rico.
Dental Clinic in Miami
Customer service and social media management., Appointment scheduling and providing requested patient information., Assistance through various communication channels.
Medical Services
Managed patient billing inquiries, insurance claims processing, payment recording, and discrepancy resolution., Provided support to patients with medical invoices and coordinated with insurance providers to ensure accuracy and compliance.
Medical Services
Conducted quality control reviews in medical billing and customer service processes., Monitored call quality, documentation accuracy, and compliance with company standards., Prepared reports and provided feedback to improve efficiency and service quality.
Tourism
English
English Immersion Program
Office Package
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