Experienced supervisor and administrative assistant with over 10 years in the hospitality industry, skilled in team management, customer relations, and operational support.
Provided front-line support by welcoming clients, addressing questions, and resolving complaints effectively.
Supervised restaurant staff, coordinated service flow, and implemented process improvements.
Maintained clear communication between kitchen staff, front of house, and customers.
Managed reservations, maintained logs, prepared reports, and handled front desk operations.
Asados el Jicaro restaurant
Oversee the service team, Address any complaints, Ensure quality standards are met, Manage the flow of service, Handle reservations, Serve as a link between the kitchen and front of house, Deal with special situations, Make improvements based on feedback, Ensure hygiene and safety standards are followed
Asados el jicaro
Welcoming clients, Managing switchboards, Helping at the reception desk, Organizing the entry and exit log, Keeping files up to date, Preparing weekly reports
Asados El Jicaro Restaurant
Welcome diners, Serve tables, Take orders using the ordering system, Ensure dishes come out on time and in great shape, Handle reception, Seat customers at their tables, Address any questions or concerns
Bachelor of Business Administration
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Ensured compliance with hygiene and safety protocols within the hospitality environment.
