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Manuel
Customer service
Video resume
Customer service
Looking for a night shift
Contact
Altamira, Tamaulipas, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Providing support and solutions to customers in telecom, retention, and collections environments.
Technical SupportIntermediate
Assisting customers with technical issues related to telecom services.
Communication SkillsAdvanced
Effectively communicating technical and billing information to diverse clientele.
Problem SolvingIntermediate
Resolving customer complaints and technical issues efficiently.
Role ManagementIntermediate
Managing multiple responsibilities including retention campaigns and collections.
Summary
Experienced customer service specialist with over 14 years in telecom, collections, and tech support, currently employed at Privacy Experience (AT&T).
Key Achievements
- Over 14 years of experience in customer service roles within the telecom industry.
- Current position involves handling AT&T retention, collections, and technical support processes.
- Consistent employment demonstrating dedicated expertise and role progression in customer service.
Skills
Customer ServiceTechnical SupportCommunication SkillsProblem SolvingRole Management
Published on CazVid - Jul 3, 2025