This is my profileContact via CazVid
Marco
Call Agent with customer service and sales experience
Video resume
Call agent
Take international calls for Avis and Budget. help the customers rent and reserve vehicles that was best for their needs. I also helped customers with complaints.such as over charges, sometimes they complained about the car not running well or not cleaned. I also took calls that needed roadside assistance.
Contact
Tijuana, Baja California, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Managed customer interactions, addressing inquiries and resolving issues effectively.
SalesIntermediate
Engaged customers in rental and service sales, promoting available offerings.
Communication SkillsAdvanced
Demonstrated clear and effective communication in high-volume call center settings.
Problem SolvingIntermediate
Assisted customers with complaints and roadside emergencies, providing solutions.
Summary
Experienced in handling international customer calls for vehicle rental companies with a focus on service and issue resolution.
Key Achievements
- Handled international calls for Avis and Budget, assisting customers with rentals and reservations
- Resolved customer complaints regarding charges and vehicle conditions
- Provided roadside assistance support via phone
Skills
Customer ServiceSalesCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025