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Marco

Call agent

Currículo em vídeo

Call agent
Take international calls for Avis and Budget. help the customers rent and reserve vehicles that was best for their needs. I also helped customers with complaints.such as over charges, sometimes they complained about the car not running well or not cleaned. I also took calls that needed roadside assistance.

Contato

Tijuana, Baja California, México
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Managed customer interactions, addressing inquiries and resolving issues effectively.

SalesIntermediate

Engaged customers in rental and service sales, promoting available offerings.

Communication SkillsAdvanced

Demonstrated clear and effective communication in high-volume call center settings.

Problem SolvingIntermediate

Assisted customers with complaints and roadside emergencies, providing solutions.

Resumo

Experienced in handling international customer calls for vehicle rental companies with a focus on service and issue resolution.

Principais conquistas

  • Handled international calls for Avis and Budget, assisting customers with rentals and reservations
  • Resolved customer complaints regarding charges and vehicle conditions
  • Provided roadside assistance support via phone

Habilidades

Customer ServiceSalesCommunication SkillsProblem Solving
Publicado na CazVid - 3 de jul. de 2025
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Contato Marco