Dedicated support professional with comprehensive experience in technical support, customer service, and document management across major technology companies. Adept at resolving technical issues and handling commercial documents.
Provided frontline support to customers at Amazon and Hewlett-Packard, managing inquiries and issues.
Supported hardware and software troubleshooting at Dell and Amazon, resolving technical problems.
Entered receipts and bills into systems, managed commercial documents at Intaco Costa Rica.
Proficient in Excel, Word, PowerPoint for daily documentation and reporting tasks.
DELL
Amazon
Hewlett-Packard Costa Rica
Intaco Costa Rica Company
Enter receipts and bills into the system., Handle of commercial documents.
Salduva S.A
Computer Science
Networks I
Repair and Maintenance of Computers
Service Center Executive
Bachelor Degree
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Experienced with various Windows versions and Linux distributions such as SUSE and Ubuntu.