Customer Care & Translation Specialist with 20 years of call center experience
Provided customer care support across various call centers, managing diverse client needs.
Translated communication between English and Spanish, facilitating effective cross-language engagement.
Handled customer inquiries and issues, ensuring resolution within high-volume call center environments.
Demonstrated strong verbal and bilingual communication capabilities to serve diverse customer bases.
Experienced call center agent with bilingual proficiency in English and Spanish, specializing in customer service and translation.