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Multifunctional professional with diverse skills in marketing and customer service
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Competencies
Facilitated clear communication and social interactions in customer service and team settings
Utilized Adobe Illustrator and Photoshop for logo creation and visual content development
Handled calls and chats, managing customer retention and conflict resolution
Skilled in Word, Excel, PowerPoint for documentation, presentations, and data management
Supervised art department and coordinated team activities at Liks.co
Education
Languages
Summary
Versatile professional experienced in marketing, graphic design, and customer support. Skilled in communication, team coordination, and technical tools, with a focus on delivering quality results across diverse roles.
Key Achievements
- Managed publicity, logo design, and photography at Liks.co, overseeing art department and team coordination
- Handled customer retention and sales campaigns, de-escalating calls and providing support via phone and chat
- Developed proficiency in graphic design and office tools, contributing to creative and operational tasks
Experience
Multifunctional staff
In charge of the publicity, Logo design, Photography, Team manager, In charge of art department
Customer Service Representative
Worked as customer service representative, Handled campaigns such as Retention and Sales, Experience in de-escalating calls, Took calls over phone and chat