Experienced secretary providing administrative and customer support in municipal operations, with a focus on process organization and client assistance.
Managed daily administrative tasks such as filing, record keeping, and document organization.
Provided assistance to customers inquiring about payments and municipal services.
Maintained and organized payment logs and departmental documents to improve process efficiency.
Handled phone calls and communicated effectively with department clients and staff.
City Hall of Jinotepe
Provided administrative support in the collections department, managing daily tasks such as filing, answering phone calls, and maintaining records., Delivered customer service, assisting individuals with inquiries about payments and municipal services., Helped streamline the collections process by organizing documents and updating payment logs.
Political Science and International Relations
High School Diploma
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