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María
Customer Service & Collections Specialist with 12 years of experience
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Competencies
Provided high-quality support and solutions to customers across various channels and industries.
Handled collections, loyalty programs, and retention strategies to maintain customer engagement.
Excelled at negotiation and resolving issues to benefit stakeholders and improve client satisfaction.
Provided technical support to customers, addressing product and service inquiries effectively.
Organized sales reports, managed inventory, and controlled sales goals and routes as Assistant Sales Manager.
Summary
Experienced customer service specialist with over 12 years in customer support, collections, technical support, and sales management. Skilled in negotiation, loyalty, retention, and handling installation processes.
Key Achievements
- Over 12 years of customer service experience across multiple roles and industries.
- Skilled in negotiation, problem-solving, and technical support in a fast-paced environment.
- Managed sales reports, inventory, and sales goals as Assistant Sales Manager.