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María

CSR - Collections -Tech Support & Freight Broker

Currículo em vídeo

CSR - Collections -Tech Support & Freight Broker

FREIGHT BROKERnR&M FREIGHT LOGISTIC LLCnSep/16/23 – ActualnNegotiation SkillsnCommunication nProblem-SolvingnnCSRnCONDUENT – ROYAL CARIBBEAN, CO & RSSnJul/9/21 – Sep/1/23nCSRnTech SupportnSalesnCancellationsnnCSRnTELUS INTERNATIONAL FFH CARE – 2.0 – L&RnMay/16/16 – Jul/1/21nCSRnCollectionsnLoyalty & RetentionnPromotionsnSales & ServicesnnASSISTANT SALES MANAGERnINDUSTIA & EQUIPOS S.A.nSep/18/11 – May/01/16nOrganization of Sales ReportsnManaging Inventroy nControl of Sales Goals & Routes

Contato

Guatemala City, Guatemala, Guatemala

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer ServiceExpert

Provided high-quality support and solutions to customers across various channels and industries.

Collections & LoyaltyAdvanced

Handled collections, loyalty programs, and retention strategies to maintain customer engagement.

Negotiation & Problem-SolvingAdvanced

Excelled at negotiation and resolving issues to benefit stakeholders and improve client satisfaction.

Technical SupportIntermediate

Provided technical support to customers, addressing product and service inquiries effectively.

Sales & Inventory ManagementIntermediate

Organized sales reports, managed inventory, and controlled sales goals and routes as Assistant Sales Manager.

Resumo

Experienced customer service specialist with over 12 years in customer support, collections, technical support, and sales management. Skilled in negotiation, loyalty, retention, and handling installation processes.

Principais conquistas

Over 12 years of customer service experience across multiple roles and industries.
Skilled in negotiation, problem-solving, and technical support in a fast-paced environment.
Managed sales reports, inventory, and sales goals as Assistant Sales Manager.

Habilidades

Customer ServiceCollections & LoyaltyNegotiation & Problem-SolvingTechnical SupportSales & Inventory Management

Publicado na CazVid - 3 de jul. de 2025

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Contato María

Currículo em vídeo

CSR - Collections -Tech Support & Freight Broker

Competências

Customer ServiceExpert

Provided high-quality support and solutions to customers across various channels and industries.

Collections & LoyaltyAdvanced

Handled collections, loyalty programs, and retention strategies to maintain customer engagement.

Negotiation & Problem-SolvingAdvanced

Excelled at negotiation and resolving issues to benefit stakeholders and improve client satisfaction.

Technical SupportIntermediate

Provided technical support to customers, addressing product and service inquiries effectively.

Sales & Inventory ManagementIntermediate

Organized sales reports, managed inventory, and controlled sales goals and routes as Assistant Sales Manager.