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María
Bilingual Administrative Assistant with 15+ years in Customer Service
Video resume
Bilingual Administrative Assistant
I became a bilingual administrative assistant in Saint Theresa's Academy. nI've been working Customer service since 2008 for different companies in BPOs.nI can adapt quickly to my environment because I learn quickly.nI can overcome challenges if I understand the problem and know how to use my resources.nI'm responsible and I don't like to miss work.
Contact
Ticuantepe, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided multilingual customer support across multiple communication platforms, ensuring client satisfaction.
AdaptabilityAdvanced
Quickly adjusted to different roles and environments within BPO settings to meet organizational needs.
Responsibility & AttendanceAdvanced
Maintained consistent attendance and followed guidelines effectively to ensure smooth operations.
Communication SkillsAdvanced
Utilized bilingual abilities (English and Spanish) to facilitate effective communication with clients and teams.
Summary
Dedicated customer service professional with over 15 years of experience in diverse communication channels and a strong commitment to reliability and quick learning.
Key Achievements
- Served in diverse customer service roles across chat, email, back-office, and voice channels since 2008
- Adapted quickly to various work environments and learned new procedures efficiently
- Demonstrated responsibility and reliability by maintaining consistent attendance and adherence to guidelines
Skills
Customer ServiceAdaptabilityResponsibility & AttendanceCommunication Skills
Published on CazVid - Jul 3, 2025