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María
Bilingual Administrative Assistant
Currículo em vídeo
Bilingual Administrative Assistant
I became a bilingual administrative assistant in Saint Theresa's Academy. nI've been working Customer service since 2008 for different companies in BPOs.nI can adapt quickly to my environment because I learn quickly.nI can overcome challenges if I understand the problem and know how to use my resources.nI'm responsible and I don't like to miss work.
Contato
Ticuantepe, Managua, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided multilingual customer support across multiple communication platforms, ensuring client satisfaction.
AdaptabilityAdvanced
Quickly adjusted to different roles and environments within BPO settings to meet organizational needs.
Responsibility & AttendanceAdvanced
Maintained consistent attendance and followed guidelines effectively to ensure smooth operations.
Communication SkillsAdvanced
Utilized bilingual abilities (English and Spanish) to facilitate effective communication with clients and teams.
Resumo
Dedicated customer service professional with over 15 years of experience in diverse communication channels and a strong commitment to reliability and quick learning.
Principais conquistas
- Served in diverse customer service roles across chat, email, back-office, and voice channels since 2008
- Adapted quickly to various work environments and learned new procedures efficiently
- Demonstrated responsibility and reliability by maintaining consistent attendance and adherence to guidelines
Habilidades
Customer ServiceAdaptabilityResponsibility & AttendanceCommunication Skills
Publicado na CazVid - 3 de jul. de 2025