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Customer Service & Administration Professional with over 10 years of experience in retail and financial sectors
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Competencies
Proven ability to manage customer interactions with professionalism, ensuring satisfaction and loyalty.
Experienced in overseeing administrative tasks, transaction management, and process optimization.
Skilled in managing social networks, content creation, and implementing SEO/SEM strategies to enhance online presence.
Strong written and verbal communication abilities, supporting effective customer interactions and marketing efforts.
Capable of managing multiple tasks efficiently in fast-paced environments, maintaining high productivity.
Education
Languages
Summary
Dedicated professional with over a decade of experience in customer service, sales support, and administrative roles. Skilled in social media management, content creation, and process improvement, committed to delivering exceptional client experiences and operational excellence.
Key Achievements
- Managed transaction and cash register operations with integrity across multiple roles, ensuring accuracy and customer satisfaction.
- Led social media strategy and email marketing campaigns, boosting online engagement and sales support effectiveness.
- Streamlined administrative processes at Importer Supply Eys, enhancing operational efficiency and transaction accuracy.
- Demonstrated adaptability and excellent communication skills in diverse customer service environments.
- Held multifunctional administrative roles at BBVA Provincial, contributing to operational support and client relations.
Experience
Customer service
Transaction and cash register manager with honesty and integrity.
Sales Support online virtual assistant
Social Network Manager, Email Marketing Sales
Administrator
Transaction and cash register manager.
Customer service
Transaction and cash register manager.