CazVid - Video Resumes That Work
CazVidEste es mi perfil
ENES
Contactar via CazVid

Este perfil está escrito en inglés

M

mariana

Customer Service & Administration Professional with over 10 years of experience in retail and financial sectors

Contacto

Cúcuta, Norte de Santander Department, Colombia
Disponible en CazVid
Contactar via CazVid

Competencias

Customer ServiceExpert

Proven ability to manage customer interactions with professionalism, ensuring satisfaction and loyalty.

Administrative ManagementAdvanced

Experienced in overseeing administrative tasks, transaction management, and process optimization.

Social Media & Content StrategyIntermediate

Skilled in managing social networks, content creation, and implementing SEO/SEM strategies to enhance online presence.

Communication & WritingAdvanced

Strong written and verbal communication abilities, supporting effective customer interactions and marketing efforts.

Time Management & OrganizationAdvanced

Capable of managing multiple tasks efficiently in fast-paced environments, maintaining high productivity.

Educacion

Bachelor of Business Administration
National Open University of Táchira
Completed 2022
Higher Technician in Foreign Trade
Border University Institute
Completed 2012
Medium administration technician
National Institute for Socialist Educational Cooperation (INCES)
Completed 2007

Idiomas

EnglishB1

Resumen

Dedicated professional with over a decade of experience in customer service, sales support, and administrative roles. Skilled in social media management, content creation, and process improvement, committed to delivering exceptional client experiences and operational excellence.

Logros Clave

  • Managed transaction and cash register operations with integrity across multiple roles, ensuring accuracy and customer satisfaction.
  • Led social media strategy and email marketing campaigns, boosting online engagement and sales support effectiveness.
  • Streamlined administrative processes at Importer Supply Eys, enhancing operational efficiency and transaction accuracy.
  • Demonstrated adaptability and excellent communication skills in diverse customer service environments.
  • Held multifunctional administrative roles at BBVA Provincial, contributing to operational support and client relations.

Experiencia

Customer service

Asadero Gran Sazón
February 2022 - Present

Transaction and cash register manager with honesty and integrity.

Sales Support online virtual assistant

HPGYSSA
Sep 2021 - January 2022

Social Network Manager, Email Marketing Sales

Administrator

Importer Supply Eys
Nov. 2018 - September 2020

Transaction and cash register manager.

Customer service

Pastry
Nov. 2017 - October 2018

Transaction and cash register manager.

Multifunctional Administrator

BBVA Provincial
Dec. 2009 - September 2017

Habilidades

Customer ServiceAdministrative ManagementSocial Media & Content StrategyCommunication & WritingTime Management & Organization
Publicado en CazVid - 2 jun 2026
Contactar a mariana