Experienced BPO agent with nearly 8 years in customer service, technical support, and account management, seeking virtual or remote work opportunities.
Provided customer support in telco, mortgage, and insurance sectors, ensuring client satisfaction.
Resolved technical issues for telecom accounts, demonstrating problem-solving skills in tech support.
Handled complex mortgage and insurance accounts, maintaining account accuracy and compliance.
Expressed interest in virtual roles, applying customer service expertise through a home-based setup.
Demonstrates adaptability and dedication to tasks through varied BPO experience.