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Marilou

Video resume

Virtual Assistant
I'm a previous BPO agent for almost 8 years now. I handled telco accounts as a customer service and a tech support agent. I also handled Mortgage and insurance accounts like JP Morgan Chase Bank. I'm a nurse by profession.

Contact

Washington,Washington, D.C.,United States
Open to remote
Available on CazVid
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Competencies

Microsoft Word

Demonstrated experience with Microsoft Word.

Microsoft Excel

Demonstrated experience with Microsoft Excel.

PowerPoint Presentation

Demonstrated experience with PowerPoint Presentation.

Communication skills

Demonstrated experience with Communication skills.

Creativity

Demonstrated experience with Creativity.

Education

Our Lady of Fatima University
2001 - 2003
Jose C. Feliciano College
2008 - 2010

Languages

EnglishFluent

Summary

Professional profile

Experience

Patient Service Representative

HEALTH SCOPE
Mar 2025 - Present

Account Associate

SUTHERLAND GLOBAL SERVICES
Dec 2023 - Jan 2025
AUTOGIANTS
Jun 2023 - Oct 2023

Customer Service Representative

SUPERSTAFF
Apr 2023 - Jun 2023

Senior Process Associate

TATA CONSULTANCY SERVICES
Feb 2019 - Apr 2023

We were trained to assist the user or caller’s concern such as password reset and account provisioning of different application in loan care.

Customer Service Representative

iQOR
Feb 2014 - Jan 2016

PHARMACY ASSISTANT

THE GENERICS PHARMACY
Jun 2013 - Feb 2014

Dispensing medicines to the customer

RHU NURSE

OCANARS
Jan 2013 - Jun 2013

Assisting patients in the RHU

Customer Service Representative / Technical Support Representative

ALORICA CLARK
Jan 2016 - Jan 2019

Specialist Processing (Information Services Associate)

Assurant

Responsible for processing mortgage billing information for multiple banks

Skills

Microsoft WordMicrosoft ExcelPowerPoint PresentationCommunication skillsCreativity

Video Transcript

Virtual Assistant

Hi, my name is Mary Lou Heronemore looking for a home-based job as a virtual assistant or any position that fits my previous work experience as a customer service representative and a technical support agent. I also handle mortgage and insurance accounts like JP Morgan Chase Bank hoping you will give me a chance to be a part of your team. I'm a very hardworking person and flexibility in time is not a problem with me. Hope to hear from you soon. Thank you. Bye. Bye You

Published on CazVid - Aug 25, 2026
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