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Operations Supervisor with team coordination and problem resolution expertise
Contact
Mexico City, Mexico City, Mexico
Available on CazVid
Competencies
Microsoft Office SuiteExpert
Extensive experience using Word, Excel, PowerPoint, and Outlook for reports, planning, and communication.
Team LeadershipAdvanced
Led workgroups, coordinated activities, and provided feedback to team members.
Problem ResolutionAdvanced
Addressed client and agent issues effectively, maintaining service standards.
Communication SkillsAdvanced
Facilitated effective transmission of knowledge and feedback within teams.
Organizational PlanningIntermediate
Responsible for planning work schedules and elaborado de planes de trabajo.
Education
Spanish and Literature Teacher Degree
Bakersfield College
Completed Trunco
Languages
Inglés95%
Summary
Experienced in team coordination, customer service, and media production with strong organizational and communication skills.
Key Achievements
- Led team coordination and report preparation at Telvista, improving operational communication.
- Handled customer and agent issues efficiently, ensuring high service quality at Telvista.
- Gained experience in media including radio hosting, production, editing, and camera work.
Experience
Supervisor de operaciones, Campaña Metro PCS
Telvista
Coordinacion de equipos de trabajo, Elaboración de reportes, Atención a agentes y clientes en la resolución de problemas con el servicio
Locutor, Productor, Editor, Camarografo
Radio Superestrella, Radio La Ligera
Skills
Microsoft Office SuiteTeam LeadershipProblem ResolutionCommunication SkillsOrganizational Planning
Published on CazVid - May 17, 2026