Dedicated project management professional specializing in technology projects with a proven track record of delivering results.
Led and coordinated multiple IT projects, ensuring timely delivery and stakeholder engagement.
Supervised diverse teams, fostering collaboration and accountability in project execution.
Managed client relationships through regular updates and requirement clarifications.
Identified potential project risks and implemented mitigation strategies to reduce impact.
VR for law firm
Conduct In/outbound calls to potential clients., Introduce our company, explain our services, and identify potential needs or interests., Qualify leads based on predetermined criteria and gather relevant information., Process payment , Schedule appointments, imtake, consult., Maintain detailed records of calls, conversations, and outcomes in our CRM system., Follow up with prospects as needed to nurture relationships and ensure continuous engagement., Collaborate with the sales team to refine calling strategies.
Digital Forensics Corp.
Provided exceptional sales and customer service, assessing customer needs and recommending appropriate solutions., Managed payment processing, invoicing, and follow-up communication to ensure customer satisfaction., Handled both inbound and outbound calls with professionalism and efficiency.
AT&T
Assisted customers with billing inquiries, payment arrangements, and account reactivations, ensuring a positive customer experience., Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
High School Diploma
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