Mateo - Customer Service Agent with 15+ years in client support and technical assistance

Armenia, Departamento del Quindío, ColombiaRemoteen

Accumulated over 15 years of experience in the customer service industry, demonstrating long-term commitment.

Gained 2 years of focused experience in BPM industry as a customer service and technical support agent across two companies.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service agent with over 15 years of providing reliable technical and support services, including 2 years in the BPM industry.

Developed strong reliability, work ethic, and quick learning abilities through diverse roles in customer support.

Customer SupportExpert

Handled diverse customer inquiries, ensuring satisfactory resolution and client satisfaction.

Technical SupportIntermediate

Provided technical assistance in the BPM industry, troubleshooting issues for clients.

Communication SkillsAdvanced

Effective verbal and written communication developed through extensive customer interaction.

AdaptabilityAdvanced

Able to quickly learn new tools and processes to meet evolving support needs.

ReliabilityExpert

Recognized as a dependable team member committed to performing consistently and responsibly.

Discover other professionals with similar experience