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Mateo
Customer Service Agent with 15+ years in client support and technical assistance
Video resume
Customer service agent
I have been in the customer service area my entire life. I have more than 15 years of experience.
Contact
Armenia, Departamento del Quindío, Colombia
Open to remote
Available on CazVid
Competencies
Customer SupportExpert
Handled diverse customer inquiries, ensuring satisfactory resolution and client satisfaction.
Technical SupportIntermediate
Provided technical assistance in the BPM industry, troubleshooting issues for clients.
Communication SkillsAdvanced
Effective verbal and written communication developed through extensive customer interaction.
AdaptabilityAdvanced
Able to quickly learn new tools and processes to meet evolving support needs.
ReliabilityExpert
Recognized as a dependable team member committed to performing consistently and responsibly.
Summary
Experienced customer service agent with over 15 years of providing reliable technical and support services, including 2 years in the BPM industry.
Key Achievements
- Accumulated over 15 years of experience in the customer service industry, demonstrating long-term commitment.
- Gained 2 years of focused experience in BPM industry as a customer service and technical support agent across two companies.
- Developed strong reliability, work ethic, and quick learning abilities through diverse roles in customer support.
Skills
Customer SupportTechnical SupportCommunication SkillsAdaptabilityReliability
Published on CazVid - Jul 3, 2025