Dedicated virtual assistant with experience in email management, customer service, and troubleshooting, committed to delivering efficient and professional support.
Utilized Gmail and Outlook to organize schedules, respond to client inquiries, and manage correspondence efficiently.
Addressed customer questions via email, chat, and phone, ensuring timely and satisfactory resolutions.
Guided clients through technical issues with step-by-step instructions, ensuring full resolution and satisfaction.
Handled inquiries and conflicts professionally across various channels, fostering positive client relationships.
Law office of Daniel Kim
Organizing and responding to emails on behalf of clients, Handling customer inquiries via chat, email, or phone., Managing calendars, booking appointments
Landterra
Offer step-by-step guidance to resolve issues quickly, Ensure problems are fully resolved and clients are satisfied, Identify technical problems or service disruptions.
Webhelp
Handle customer questions through email, chat, or phone in a professional and timely manner., Address customer issues and concerns, ensuring effective and satisfactory solutions.
High School
Marketing
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