Demonstrated experience with Microsoft Office Package.
Demonstrated experience with Customer Service.
Demonstrated experience with Ease of learning and Self-development.
Demonstrated experience with Assertive communication.
Ober Gatlinburg
Guided guests when they needed to get to the top of the mountain and do either ski or snowboard.
Amazon
Managed customers’ requests, questions and complaints regarding their orders through different support channels (phone calls, chats and e-mails).
Amazon
Handling escalations contacts through phone calls, chats and e-mails, when a customer was not satisfied with a previous resolution., Proactively aiding teammates or associates with difficult contacts.
Tek Experts
Escalated support engineers to make sure they remain engaged in the resolution of the client’s issues.
High School Diploma
Diploma
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Demonstrated experience with Adaptability.
Cornerstone BMP (Alliance Spine & Joint)
Called patients to schedule their appointments when they had an initial, missed or pending follow-up appointments.