This is my profileContact via CazVidMauricio
Welcome to CazVid!
Contact
Competencies
Demonstrated experience with Exceptional Customer Service & Conflict Resolution.
Demonstrated experience with Strong Communication & Active Listening.
Demonstrated experience with Logistics & Dispatch Management.
Demonstrated experience with Scheduling & Coordination.
Demonstrated experience with Tech-Savvy & Detail-Oriented.
Education
Languages
Experience
Customer Service Healthcare
Provided first-line phone support to patients and medical providers, ensuring timely and efficient service., Coordinated appointments and facilitated communication between attorneys, insurance adjusters, and healthcare providers., Performed patient registration and data entry for test orders and legal documents., Conducted follow-ups to convert one-time patients into recurring clients.
Logistic Coordinator
Managed scheduling and dispatching to ensure seamless logistics operations., Handled client requests, last-minute adjustments, and scheduling conflicts efficiently., Quoted transportation requests and optimized routes for cost efficiency., Provided top-tier customer service, resolving inquiries and ensuring client satisfaction.
LTL Operations
Quote, coordinate and dispatch cargo shipments, ensuring on-time deliveries., Monitor transportation schedules and resolve urgent issues or last-minute changes., Provide real-time support to carriers, customers, and third parties, addressing inquiries and complaints., Ensure accurate record-keeping, including proof of delivery (POD) and invoicing., Negotiate rates with local carriers and handle urgent shipping requests.
Account Executive
Investigating target industries, analyzing lead databases, using prospecting tools, and professional networking., Collaborating with operations and pricing teams to design logistics solutions that are tailored to the specific needs of each client., Negotiation and deal closing, reporting and tracking, internal coordination., Quotation and Proposal Development & Presentation.