Experienced logistics and sales specialist with a proven track record in carrier account management, team leadership, and customer relations. Skilled in negotiation, process optimization, and strategic planning across B2B markets.
Extensive experience managing business-to-business accounts, negotiations, and client relationship building.
Delivered high-quality support in customer interactions across multiple roles, strengthening client satisfaction.
Planned and executed sales strategies focusing on client acquisition, account growth, and market positioning.
Managed freight bookings, load tracking, and operational issue resolution within logistics systems.
Lean Perfiles y Soluciones Logísticas
Managed B2B carrier accounts, acting as a primary point of contact to ensure capacity coverage, service quality, and long-term relationships., Negotiated competitive rates while balancing client requirements, market conditions, and company profitability., Coordinated freight bookings, tracked...
24-7 Intouch
Managed high-volume customer interactions while maintaining service quality standards., Identified client needs and delivered timely, effective solutions., Suggested process improvements to increase efficiency and customer satisfaction., Strengthened communication and relationship management skills...
FABRIACEROS R & R S.A.S
Led and developed a commercial sales team, providing ongoing coaching, performance feedback, and strategic guidance to achieve and exceed revenue targets., Defined and executed sales strategies focused on client acquisition, retention, and account growth within the B2B market., Managed key client...
Cabin Crew Member Certification
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