View Melanie's professional profile on CazVid.
Demonstrated experience with Zoho.
Demonstrated experience with Word.
Demonstrated experience with Excel.
Demonstrated experience with PowerPoint.
Remote CoWorker (RCW)
Managed the client hiring cycle: role intake, candidate pre-screening, interview scheduling, and onboarding., Ran pre-screen interviews; captured notes and recommendations for client review., Coordinated interviews across time zones and handled communication and follow-ups., Supported VAs post-hire with check-ins, coaching, and issue resolution (payroll, leave, and tech tickets).
Guardian Litigation Group
Negotiated and settled unsecured legal debts with law firms and creditors on behalf of clients., Drafted agreements and followed up on documentation and payment schedules., Managed caseloads to ensure timely resolutions and client satisfaction.
Alleviate Financial Solutions
Reviewed unsecured debt cases for eligibility and prepared accounts for legal escalation., Maintained accurate records and supported resolution outcomes; promoted for performance and attention to detail.
SiriusXM
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Demonstrated experience with Google Drive.
Handled inbound/outbound calls for retention and upsells; consistently met monthly targets.
