Melany - Data and Database Specialist with experience in SQL, Power BI, and customer service

Cayambe, Pichincha, Ecuadoren

Managed cash register operations ensuring accuracy and adherence to procedures

Provided excellent customer service, effectively communicating transportation services

Published on CazVid

Summary

Dedicated professional with experience in database management, data visualization, and customer service. Adept at leveraging SQL, Power BI, and Excel to enhance operational efficiency and support informed decision-making.

Key Achievements

Developed and maintained databases using SQL Server and MySQL to support operational needs
Created dashboards and reports with Power BI to improve data visibility and decision making
Utilized Visual Studio Code and Excel for data analysis and process automation

Skills

Database ManagementIntermediate

Proficient in creating, managing, and querying databases using SQL Server and MySQL.

Data VisualizationIntermediate

Experienced in designing dashboards and reports with Power BI to support data-driven decisions.

Customer ServiceIntermediate

Skilled in engaging clients, providing information, and ensuring positive service experiences.

Data AnalysisBeginner

Ability to analyze data sets and generate insights using Excel and Visual Studio Code.

Experience

Servicio de transporte de carga Union SERTCARU S.A

2022 - 2022

Manejar caja registradora realizando cobros, arqueos, control de efectivo cumpliendo procedimientos internos establecidos.. Brindar atención al cliente dando a conocer servicios de transporte y recepción de llamada.. Manejo de documentación archivo y organización de documentos administrativos además del apoyo en caja realizando registro y control de ingresos y egresos.. Elaboración de reportes y manejo de datos.