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Data and Database Specialist with experience in SQL, Power BI, and customer service
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Competencies
Proficient in creating, managing, and querying databases using SQL Server and MySQL.
Experienced in designing dashboards and reports with Power BI to support data-driven decisions.
Skilled in engaging clients, providing information, and ensuring positive service experiences.
Ability to analyze data sets and generate insights using Excel and Visual Studio Code.
Education
Summary
Dedicated professional with experience in database management, data visualization, and customer service. Adept at leveraging SQL, Power BI, and Excel to enhance operational efficiency and support informed decision-making.
Key Achievements
- Managed cash register operations ensuring accuracy and adherence to procedures
- Provided excellent customer service, effectively communicating transportation services
- Developed and maintained databases using SQL Server and MySQL to support operational needs
- Created dashboards and reports with Power BI to improve data visibility and decision making
- Utilized Visual Studio Code and Excel for data analysis and process automation
Experience
Manejar caja registradora realizando cobros, arqueos, control de efectivo cumpliendo procedimientos internos establecidos.. Brindar atención al cliente dando a conocer servicios de transporte y recepción de llamada.. Manejo de documentación archivo y organización de documentos administrativos además del apoyo en caja realizando registro y control de ingresos y egresos.. Elaboración de reportes y manejo de datos.