Bilingual professional with over 2 years of experience in customer service and technical support, strong communication and team collaboration skills, and proficiency in dispatch software and Microsoft Office.
Excelled in exceptional communication skills across customer service and technical support roles.
Demonstrated ability to work collaboratively in team environments, including various roles at ATT.
Provided technical assistance in internet and air support settings, managing escalations and training.
Developed a passion for teaching and developing others through multiple technical and customer service roles.
ATT Broadband Loyalty
Teleperformance
ATT Internet Air -Tech Support
ATT Internet Air- Tech Support
ATT Internet Air -Tech Support
ATT Internet Air Tech Support
Bachillerato General
20-Level Diploma in English
Bachelor's Degree
Utilized dispatch software and Microsoft Office Suite effectively in daily work activities.