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Melissa
Retention representative
Currículo em vídeo
Contato
Competências
Excelled in exceptional communication skills across customer service and technical support roles.
Demonstrated ability to work collaboratively in team environments, including various roles at ATT.
Provided technical assistance in internet and air support settings, managing escalations and training.
Developed a passion for teaching and developing others through multiple technical and customer service roles.
Utilized dispatch software and Microsoft Office Suite effectively in daily work activities.
Formação acadêmica
Idiomas
Resumo
Bilingual professional with over 2 years of experience in customer service and technical support, strong communication and team collaboration skills, and proficiency in dispatch software and Microsoft Office.
Principais conquistas
- Gained over 2 years of experience in customer service and technical support roles.
- Held multiple roles at ATT Internet Air, including Tech Support, Escalation Desk, and Backup Supervisor.
- Proficient in dispatch software and Microsoft Office, demonstrating technical versatility.