Melissa - Customer Service Backoffice with contingency handling experience

Lima, Lima Province, Peruen

Managed contingency scenarios effectively in customer service operations

Gained hands-on experience in backoffice customer support functions

Published on CazVid

Summary

Experienced in airline backoffice support with a focus on contingency management and customer satisfaction.

Progressed to handle specialized customer service tasks within airline operations

Customer ServiceIntermediate

Applied customer service skills in airline backoffice operations, focusing on contingency management.

Contingency HandlingIntermediate

Managed emergency and contingency situations to ensure smooth airline operations.

Backoffice OperationsIntermediate

Supported airline functions through backoffice tasks, ensuring operational efficiency.

Communication SkillsIntermediate

Communicated effectively with team members and stakeholders during contingency scenarios.

Inglés(Intermedio)

L A T A M A I R L I N E S

2008 - 2020

Manejo de contingencia

Carrera de Administración de Empresas

Completed 2007

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