This is my profileContact via CazVidMelissa
Customer Service Backoffice with contingency handling experience
Contact
Lima, Lima Province, Peru
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied customer service skills in airline backoffice operations, focusing on contingency management.
Contingency HandlingIntermediate
Managed emergency and contingency situations to ensure smooth airline operations.
Backoffice OperationsIntermediate
Supported airline functions through backoffice tasks, ensuring operational efficiency.
Communication SkillsIntermediate
Communicated effectively with team members and stakeholders during contingency scenarios.
Education
Carrera de Administración de Empresas
U N I V E R S I D A D R I C A R D O P A L MA
A L L I A N C E F R A N C A I S E
Completed 2007
Languages
InglésIntermedio
FrancésIntermedio
EspañolNativo
Summary
Experienced in airline backoffice support with a focus on contingency management and customer satisfaction.
Key Achievements
- Managed contingency scenarios effectively in customer service operations
- Gained hands-on experience in backoffice customer support functions
- Progressed to handle specialized customer service tasks within airline operations
Experience
Atención al cliente Backoffice
L A T A M A I R L I N E S
2008 - 2020
Manejo de contingencia
Skills
Customer ServiceContingency HandlingBackoffice OperationsCommunication Skills
Published on CazVid - Jul 3, 2025