Meliza - Logistics Coordinator with 5+ years in supply chain management

Bogotá, Bogota D.C., ColombiaRemoteen

Ensured shipment traceability and on-time delivery through diligent process monitoring.

Coordinated internal teams to resolve delivery issues, maintaining operational continuity.

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated logistics professional with over 5 years of experience managing shipment processes, resolving operational issues, and optimizing logistics workflows. Skilled in database management, KPI tracking, and cross-department collaboration to improve operational efficiency and service quality.

Video Resume

Key Achievements

Improved operational flow by 15% through proactive problem-solving and KPI management.

Skills

Logistics CoordinationAdvanced

Managed shipments, tracked orders, and coordinated teams to optimize logistics operations.

Database & Document ManagementAdvanced

Maintained and organized logistics records, reports, and internal databases to ensure data accuracy.

Customer Support & CommunicationIntermediate

Provided client support, managed claims, and collaborated with multiple departments to resolve issues.

Process Tracking & TraceabilityAdvanced

Tracked and monitored operational processes to ensure efficiency and compliance.

Data Analysis & KPI Management

Experience

Logistics coordinator

PERFILES Y SOLUCIONES LOGISTICAS S.A.S

Jun 2023 - Nov 2025

Monitor shipments and logistics processes to ensure full traceability and on-time delivery., Track orders, documentation, and operational updates across internal systems., Coordinate with operations, drivers, and internal teams to resolve delivery issues., Maintain accurate logistics records,...

Logistics Coordinator

CAVANA

May 2022 - Jun 2023

Coordinated internal logistics processes and administrative support to meet operational deadlines., Managed and updated databases for accurate information tracking and reporting., Controlled documentation and filing systems, ensuring data organization and availability., Collaborated with multiple...

Call center Agent

TELEPERFORMANS

Nov 2021 - May 2022

Provided customer support via phone, delivering timely and effective solutions., Managed claims, case documentation, and follow-ups according to company procedures., Escalated requests when necessary to ensure proper resolution and customer satisfaction.