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Meliza
Logistics coordinator
Currículo em vídeo
Contato
Competências
Managed shipments, tracked orders, and coordinated teams to optimize logistics operations.
Maintained and organized logistics records, reports, and internal databases to ensure data accuracy.
Provided client support, managed claims, and collaborated with multiple departments to resolve issues.
Tracked and monitored operational processes to ensure efficiency and compliance.
Analyzed operational data to improve workflows and achieve target KPIs.
Formação acadêmica
Idiomas
Resumo
Dedicated logistics professional with over 5 years of experience managing shipment processes, resolving operational issues, and optimizing logistics workflows. Skilled in database management, KPI tracking, and cross-department collaboration to improve operational efficiency and service quality.
Principais conquistas
- Ensured shipment traceability and on-time delivery through diligent process monitoring.
- Coordinated internal teams to resolve delivery issues, maintaining operational continuity.
- Improved operational flow by 15% through proactive problem-solving and KPI management.
Experiência
Logistics coordinator
Monitor shipments and logistics processes to ensure full traceability and on-time delivery., Track orders, documentation, and operational updates across internal systems., Coordinate with operations, drivers, and internal teams to resolve delivery issues., Maintain accurate logistics records,...
Logistics Coordinator
Coordinated internal logistics processes and administrative support to meet operational deadlines., Managed and updated databases for accurate information tracking and reporting., Controlled documentation and filing systems, ensuring data organization and availability., Collaborated with multiple...
Call center Agent
Provided customer support via phone, delivering timely and effective solutions., Managed claims, case documentation, and follow-ups according to company procedures., Escalated requests when necessary to ensure proper resolution and customer satisfaction.
Makeup Assistant
Assisted with client services, ensuring personalized and high-quality attention., Supported sales activities and product recommendations based on client needs.
Image Consultant
Provided personalized image consulting and customer service., Supported sales efforts and contributed to customer retention.
Sales Assistant
Assisted customers during the sales process and supported daily store operations., Organized products and supported basic inventory tracking.