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Michael
Project Manager with 4 years of experience in telecommunications & tech
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Competencies
Applied in planning, organizing, and executing diverse projects across telecommunication and digital services sectors.
Facilitated effective coordination among stakeholders, clients, and teams in multi-location projects.
Used for monitoring project progress, analyzing metrics, and ensuring quality standards.
Provided technical and service support to drivers, addressing inquiries and troubleshooting issues.
Handled digital marketing projects and monitored social media outreach at VINARY.
Education
Summary
Experienced project manager with over 4 years managing technical, digital, and operational projects across telecom and tech industries, with a focus on coordination, timely delivery, and stakeholder communication.
Key Achievements
- Led multiple projects at AT&T / LINK AMERICA NEARSHORE, ensuring timely completion within budget.
- Managed cross-functional teams to coordinate complex projects across various US states.
- Supervised software development, website, and digital marketing projects at VINARY, ensuring ongoing service quality.
Experience
Support Agent
Address driver concerns and inquiries regarding earnings, payments, and app usage and provide support for technical issues faced by drivers while using the app., Offer guidance on safety protocols and customer service best practices.
Fiber Sales Support Project Manager
Effectively coordinate and communicate with technicians, engineers, and all stakeholders, including clients, team members, managers, and executives in several US states, ensuring that projects are completed within budget, on time, and to established quality standards, while adapting to changes in project requirements and market conditions.
Project Manager
Plan, organize, and execute the phases of different projects together with the entire team of software engineers and developers, including requirements analysis, scope definition, scheduling, monitoring, and control to ensure that the project is completed within the established budget, timeframe, and quality standards.
Administrative Assistant
Oversee the various projects and perform regular follow-up on the services provided in software development, website and digital marketing.