Experienced sales representative and customer service manager with a strong track record of leading teams, establishing client relationships, and analyzing data for process improvements across diverse industries.
Managed sales teams, set quotas, and forecasted sales volumes for multiple regions.
Provided excellent assistance, built client relationships, and maintained high service standards.
Analyzed contracts and customer order data to ensure accuracy and process improvements.
Utilized CRM tools for executing strategic B2B sales campaigns and decision-making.
United Nearshore Operations
Led sales department with a can-do attitude and high quarterly sales., Worked as a dedicated Sales Representative for multiple regions.
Synergies
Provided contract analysis and direct feedback to real estate brokers.
Voice team
Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products., Managed sales employees and counseled employees based on their professional growth and productivity.
Data Vimenca
Recommended the implementation of improvements when necessary., Executed the initiatives of the organization and Quality Management Systems., Accurately verified information and updated information databases as necessary.
Recommended and implemented improvements within Quality Management Systems.
Premier Offshore Solutions
Worked well with colleagues to ensure optimal productivity., Built long-term trusting relationships with clients to achieve ultimate client retention., Provided customers with optimal customer service and excellent assistance at all times.
Alorica
Premier Offshore Solutions
Directed a sales team in executing strategic B2B campaigns, while utilizing CRM tools for data-driven decision-making.