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Customer Support Advisor with bilingual proficiency and versatile experience
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Competencies
Delivered support to customers in bilingual roles, addressing inquiries and resolving issues effectively.
Assertively communicated with clients and team members, facilitating partnership and understanding.
Engaged with customers to promote and sell products in retail environments.
Applied problem-solving skills to handle customer concerns and operational tasks efficiently.
Assumed role as substitute teacher, demonstrating flexibility across different responsibilities.
Education
Languages
Summary
Experienced bilingual support advisor with a diverse background in customer service, sales, and educational roles. Skilled in communication, problem-solving, and adaptability, committed to delivering effective solutions and fostering positive interactions.
Key Achievements
- Provided customer support as a bilingual agent at Teleperformance and Taskus, ensuring effective communication
- Managed customer attendance and sales at multiple retail roles, demonstrating sales and interpersonal skills
- Served as a substitute teacher, showcasing adaptability and responsibility in educational support
Experience
Support Advisor
In charge of bringing support to the customers as a Bilingual Agent
Support Advisor
In charge of bringing support to the customers as a Bilingual Agent
Seller - Machine Operator
In charge of bringing customer attendance, sell products and use laser machine to do designs in wood
Seller
In charge of bringing customer attendance and selling products for baby’s.
As a substitute teacher when I have been called due to my graduation from Litecom.