Miguel - Customer Support & Language Interpreter with diverse experience in banking and healthcare

Skilled in handling customer inquiries and providing solutions in banking and service environments.

Expert in real-time interpretation across healthcare, legal, and banking sectors with high retention and accuracy.

Able to efficiently manage multiple calls, notes, and tasks concurrently in fast-paced settings.

Familiar with banking services and customer inquiries, supporting effective issue resolution.

Inbound calls from a banking app where customer inquired about their account issues, Trained in banking services, tech support services to help customers with the app in general, Multitasking to generate reports while on call, Quickness to resolve problems and ability to memorize procedures to get the best outcome for customers.

Ability to quad-multitask, Using my own 'interpreter language' to write my notes on every call, High level of retention of what’s being said, Being able to interpret right away after the LEP finishes, Using interpreter tools such as repetition, clarification and mastered the role of conduit, Not adding nor missing information.