Experienced in customer support, retention, and sales environments, with a strong focus on communication and technical support.
Provided support and assistance to customers across different companies, handling inquiries, complaints, and retention.
Engaged in sales and customer retention activities, improving customer loyalty and sales performance.
Supported clients with technical issues related to services, enhancing customer satisfaction.
Communicated effectively in diverse environments, including virtual video presentations in English.
FOUNDEVER-COLOMBIA
ASURION-COLOMBIA
OTD AMERICAS (METRO BY T-MOBILE)
Honorific mention
Utilized dispatch software to coordinate and improve communication for deliveries and pickups.