Miguel - Customer Service & Sales Professional with 4 years of experience

Bogotá, Bogota D.C., Colombiaen

Worked across multiple roles including customer care, retention, and sales, demonstrating versatility.

Gained experience in fast-paced customer service environments, contributing to team efficiency.

Published on CazVidVideo interview available

Summary

Experienced in customer support, retention, and sales environments, with a strong focus on communication and technical support.

Developed skills in communication, retention strategies, and technical support across various companies.

Customer ServiceExperto

Provided support and assistance to customers across different companies, handling inquiries, complaints, and retention.

Sales & RetentionAvanzado

Engaged in sales and customer retention activities, improving customer loyalty and sales performance.

Technical SupportIntermedio

Supported clients with technical issues related to services, enhancing customer satisfaction.

Communication SkillsAvanzado

Communicated effectively in diverse environments, including virtual video presentations in English.

Dispatch & Coordination Software

FOUNDEVER-COLOMBIA

ASURION-COLOMBIA

OTD AMERICAS (METRO BY T-MOBILE)

Honorific mention

Completed 2019